Privacy Policy

Monash IVF Website and Application (App) Collection and Use Disclosure Notice (Website and App Privacy Policy) sets out the way in which we handle information collected through our website and App. When you use our website or App you may provide us with personal information, including information collected via third party providers.

Monash IVF has a separate privacy policy (the ‘ Monash IVF Group Privacy Of Your Information Policy’ or ‘Privacy Policy’) which sets out the way in which we will handle your personal information in compliance with the Privacy Act 1988 (Cth) and Australian Privacy Principles contained in that Act, and other relevant privacy laws. The purposes for which we collect personal information are set out in more detail in our Privacy Policy.

Use of personal information collected through our website or APP

We will collect your personal information through our website App (such as your email address or other contact details) if you submit an online enquiry, seminar registration to us directly or request access to the App.

We may also collect information that may be considered personal information through third party cookies and pixels. We will take all reasonable steps to minimize the data collected by third party cookies and pixels, and will only use the information for a purpose identified in our Privacy Policy.

Where information collected by Monash IVF is personal information, we will only use this information in accordance with our ‘ Monash IVF Group Privacy Of Your Information Policy' and relevant privacy laws. The primary purpose for which we collect your information on the Website and App is for administrative and internal business purposes related to the services we provide or may provide to you. Secondary purposes may include marketing, sending newsletters, and providing technology updates.

Cookies

Cookies are small files that are stored on your computer, tablet or mobile phone by a website which record your visit and collect statistical information.

Monash IVF uses cookies via our website to improve your browsing experience, track the number of website views and provide you with relevant information across our website and on third party sites including other websites and social media pages.. We use the information sourced from these cookies to help improve our website experience by creating more effective content and developing better user experiences.

PLEASE NOTE: This data is anonymous and cannot be tracked back to any one user.

Remarketing with Google Analytics

Monash IVF uses analytics data and the double click cookie to serve ads based on a user’s prior visits to our website. You have the ability to opt out of the double click cookie by visiting the  Google advertising opt-out page or by opting out of Google Analytics by visiting the   Google Analytics opt-out page.

If you would like to know more about remarketing, you can view Google’s  Remarketing Privacy Guidelines,  Policies, and  Restrictions pages.

Other pixel and cookies used by Monash IVF

In addition to Google Analytics, Monash IVF uses the following pixel providers on the website, for the following reasons.

If you would like to opt-out of any pixel use, please follow the instructions set out below.

Contact us

If you have any questions relating to our Website and App Collection Notice or for further information on how we collect, use, disclose, and store your personal information please view our ‘ Monash IVF Group Privacy of Your Information Policy’ or don’t hesitate to contact us at  1800 730 431, email to:  privacy.officer@monashivfgroup.com or write to the  Privacy Officer, Monash IVF Group, Level 1, 510 Church Street, Cremorne VIC 3121.