COVID-19 Advice for Patients

You can visit this page for the latest information relating to COVID-19 and its impact on our services. We will continue to update this page as new information arises.

Updated 16.11.2020

The Australian COVID-19 situation continues to evolve with many State Governments announcing changes to lockdown restrictions and border access.


Information for patients travelling to or from restricted states for treatment

If you are planning on travelling to a restricted state for treatment, you will need to consider border restrictions that may apply on your return to your home state. Please contact your clinic to discuss your situation and determine the best course of action.

If you are travelling from a restricted state to any other state, you will need to consider the border restrictions to determine if you can access treatment in another state. Please check these restrictions and discuss with your treating clinic before you travel.


Information for New South Wales patients accessing treatment in Queensland

The Queensland government recently announced changes to border restrictions. Access the latest information on their website.


Information for patients in Victoria
For patients who reside in metropolitan Melbourne

COVID-19 testing is currently required for patients who live in metropolitan Melbourne and are undergoing:

  • egg pick up (EPU) with sedation
  • embryo transfers (ET) with sedation
  • intrauterine insemination (IUI) with sedation procedures.

If a partner is also having a procedure with sedation, they too will need to be tested.

You do not need to be tested if you’re booked for ET without sedation or IUI without sedation, unless we advise you otherwise.

If you live in metropolitan Melbourne and are undergoing treatment in regional Victoria, you do need to be tested.

For patients who reside in regional Victoria

Patients who live in regional Victoria do not need to be tested before undergoing fertility treatment. This includes patients who live in regional Victoria and are undergoing treatment in metropolitan Melbourne.


When to get tested

Instructions about when to get tested will be provided by your nurse and via email in the lead-up to your procedure. Testing instructions can vary between locations.


Mandatory self-isolation after testing

Immediately after being tested, you will need to self-isolate until your admission into hospital.

Self-isolation means staying at home. You must not leave your home for exercise or to go to public places, including your workplace, shops, supermarkets, childcare centres, etc. The only reason to leave your home is in an emergency or to get essential medical care (you can leave home for your blood test or scan appointment for IVF treatment). You must also not let any other person into your home unless that person lives with you.

If you do leave you home, or require urgent medical attention beyond your blood test and scan, this may impact your ability to proceed with your cycle.


Where to get tested

Monash IVF has compiled a list of preferred testing locations to help patients get a test.

To find out your clinic's preferred location, please contact your nurse or email support.team@monashivf.com.

You can access a full list of locations on the Department of Health and Human Services website. Please take note of the site's testing requirements as some will require a referral.


Further information

If you have any questions, or if you're unsure if you need a test, please contact your nurse team or email us at support.team@monashivf.com.


Information for patients in New South Wales

From 23 November all patients accessing treatment in NSW will be required to register their attendance via QR code.

Checking in is mandatory in all Monash IVF NSW clinics.

The QR Codes will be on display at reception.

Health and Safety Precautions

We will continue to maintain the health and safety precautions we have in place at our clinics to reduce the spread of COVID-19 and keep you safe. These may include:

  • Asking you to wait in your car, or outside the clinic until your appointment time.
  • Maintaining social distancing of 1.5 metres between you and the next person.
  • Asking you to wear personal safety wear, including a mask.
  • Temperature screening before entering our clinics.
  • Only patients who are attending for treatment are able to attend our clinics. Whilst we understand that patients may prefer to bring a support person, we are unable to accommodate this preference at the moment because of the pandemic.

Please remember to take the following steps to stay safe:

  • Stay up to date with government advice about how to reduce risks and follow those instructions.
  • Wear a face mask when required. They are mandatory in some states and clinics.
  • Practice good hand hygiene.
  • Clean and disinfect high touch surfaces regularly, for example telephones, keyboards, door handles, light switches and bench tops.
  • Contact your health care professional about any concerns by telephone or online services first.

If you have been in close contact with someone who is feeling unwell or has a fever or flu like symptoms, please do not attend our clinics but instead contact us. If you're considering deferring your treatment, please speak to your nurse, clinic, or fertility specialist to make arrangements.

We're continuing to offer phone and video consultations with fertility specialists if you would prefer not to come into the clinic during this time.

Please keep an eye on our social media for further updates.

The Monash IVF team look forward to helping you continue your fertility journey. Take care and stay safe.

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