You can visit this page for the latest information relating to COVID-19 and its impact on our services. We will continue to update this page as new information arises.

Updated 09.09.2020

The Australian COVID-19 situation continues to evolve with many State Governments announcing changes to lockdown restrictions and border access.

Information for New South Wales patients accessing treatment in Queensland

The Queensland Government implemented new border restrictions at 1.00am on 8 August. These new restrictions will impact our patients living in a border community in New South Wales, who need to travel to Queensland for fertility treatment. We can confirm that you are able to continue your treatment providing you adhere to the following Queensland Government requirements.

As of 8 August, anyone living in an eligible postcode within the border community zone will be eligible for an X Pass. Anyone with an X pass can cross the border by vehicle for any purpose, but must remain in the border zone. To see if you live in an eligible post code, please visit:

As of 8 August, anyone living outside this border zone and in a hotspot (this includes all of NSW, ACT and VIC) who needs to enter Queensland needs to:

  • Apply for a Queensland Border Declaration Pass. This will need to be updated every 7 days.
  • Be entering Queensland for an essential activity. Receiving or supporting someone who is receiving essential medical care is considered an essential activity however you must provide evidence. This evidence can be in the form of a letter from your Fertility Specialist.
  • To enter Queensland, you must do so by plane. If you are not eligible for an X pass, you cannot travel to Queensland by vehicle.
  • You must enter hotel quarantine when you land in Queensland at your own expense for 14 days. You are able to leave quarantine for your medical appointments, but then you will need to return to hotel quarantine for the full 14 day quarantine period.

We understand that these changes may be upsetting for our patients. We are here to support you during this time. If you have any questions or concerns, please contact your Fertility Specialist.

Information for patients travelling to or from restricted states for treatment

If you are planning on travelling to a restricted state for treatment, you will need to consider border restrictions that may apply on your return to your home state. Please contact your clinic to discuss your situation and determine the best course of action.

If you are travelling from a restricted state to any other state, you will need to consider the border restrictions to determine if you can access treatment in another state. Please check these restrictions and discuss with your treating clinic before you travel.

Information for patients in Victoria

Metropolitan Melbourne and regional Victoria are currently under restrictions. In addition, face masks or coverings are mandatory across Victoria.

Importantly, residents in these areas can still leave their homes for medical care.

On 28 July, the Victorian Government announced that all non-urgent Category 2 elective surgery across public and private hospitals in metropolitan Melbourne will be paused. The government confirmed that this does not include IVF.

They said, “IVF treatments such as egg retrievals will be able to continue given the time critical nature of these procedures and minimal impact on hospital capacity.”

We encourage any patients with questions to contact their fertility nurse.

COVID-19 testing for Victorian patients

Monash IVF is asking Victorian patients to get COVID-19 tested before your procedure.

Testing requirements

COVID-19 testing is required for patients from Victoria who are undergoing:

  • egg pick up (EPU) with sedation
  • embryo transfers (ET) with sedation
  • intrauterine insemination (IUI) with sedation procedures.

You do not need to be tested if you’re booked for ET without sedation or IUI without sedation, unless we advise you otherwise.

If a partner is also having a procedure with sedation, they too will need to be tested.

When to get tested

Instructions about when to get tested will be provided by your nurse and via email in the lead-up to your procedure.

Testing instructions can vary between locations.

Mandatory self-isolation after testing

Immediately after being tested, you will need to self-isolate until your admission into hospital.

Self-isolation means staying at home.

You must not leave your home for exercise or to go to public places, including your workplace, shops, supermarkets, childcare centres, etc. The only reason to leave your home is in an emergency or to get essential medical care (you can leave home for your blood test or scan appointment for IVF treatment). You must also not let any other person into your home unless that person lives with you.

If you do leave you home, or require urgent medical attention beyond your blood test and scan, this may impact your ability to proceed with your cycle.

Monash IVF Richmond / Hawthorn patients

For further information, view the Epworth Patient Information Sheet: Isolating before your surgery.

Where to get tested

Monash IVF has compiled a list of preferred testing locations to help patients get a test.

To find out your clinic’s preferred location, please contact your nurse or email

You can access a full list of locations on the Department of Health and Human Services website. Please take note of the site’s testing requirements as some will require a referral.

Further information

If you have any questions, or if you’re unsure if you need a test, please contact your nurse team or email us at

Health and Safety Precautions

We will continue to maintain the health and safety precautions we have in place at our clinics to reduce the spread of COVID-19 and keep you safe. These may include:

  • Asking you to wait in your car, or outside the clinic until your appointment time.
  • Maintaining social distancing of 1.5 metres between you and the next person.
  • Asking you to wear personal safety wear, including a mask.
  • Temperature screening before entering our clinics.
  • Only patients who are attending for treatment are able to attend our clinics. Whilst we understand that patients may prefer to bring a support person, we are unable to accommodate this preference at the moment because of the lockdown measures.

Please remember to take the following steps to stay safe:

  • Stay up to date with government advice about how to reduce risks and follow those instructions.
  • Wear a face mask when required. They are now mandatory in some states and clinics.
  • Practice good hand hygiene.
  • Clean and disinfect high touch surfaces regularly, for example telephones, keyboards, door handles, light switches and bench tops.
  • Contact your health care professional about any concerns by telephone or online services first.

If you have been in close contact with someone who is feeling unwell or has a fever or flu like symptoms, please do not attend our clinics but instead contact us. If you’re considering deferring your treatment, please speak to your nurse, clinic, or fertility specialist to make arrangements.

We’re continuing to offer phone and video consultations with fertility specialists if you would prefer not to come into the clinic during this time.

Please keep an eye on our social media for further updates.

The Monash IVF team look forward to helping you continue your fertility journey. Take care and stay safe.