COVID-19 Advice for Patients

You can visit this page for the latest information relating to COVID-19 and its impact on our services. We will continue to update this page as new information arises.

UPDATE FOR VICTORIAN PATIENTS – 27/05/21

Following the Victorian Government’s announcement this morning, we want to reassure our Victorian patients that your treatment can continue. The Acting Premier confirmed that Victorians can still leave their homes for medical care, which means that treatment for new and existing patients can continue at Monash IVF.

Unfortunately, we are unable to accommodate partners, support people, or children in our clinics at this time, as per Government guidelines.

Masks remain mandatory in our Victorian clinics. We ask that you do not come into the clinic if you are feeling unwell, or are awaiting the results of a COVID test.

Where appropriate, some appointments may be shifted to telehealth during this lockdown.

Updated 15.02.2021

The Australian COVID-19 situation continues to evolve with many State Governments announcing changes to lockdown restrictions and border access.

Information for patients accessing treatment in Victoria – your treatment can continue

Fertility treatment in Victoria can continue following the announcement by Victorian Premier Daniel Andrews on 12 February 2021.

The Premier confirmed that Stage 4 restrictions will come into effect in Victoria from 11.59pm on Friday 12 February for five days.

Importantly, Victorians can still leave their homes for medical care. New patients wishing to start treatment can do so under the lockdown restrictions.

Extensive safety measures remain in place at our clinics.

We’re continuing to offer phone and video consultations if you would prefer not to come into the clinic during this time.

Where patients do attend a clinic for their appointment, we require all patients to wear a mask, be prepared to have their temperature taken and sign in using the QR code system. Visitors and partners / support people are unfortunately not permitted at this time.

Please contact your clinic team if you have any questions.

Information for patients travelling to or from restricted states for treatment

If you are planning on travelling across state borders for treatment, you will need to consider Government border restrictions that may apply to your situation. Please contact your clinic to discuss your options and determine the best course of action, bearing in mind that border restrictions can change with little or no notice.


Information for patients accessing treatment in Queensland

Access the latest COVID-19 information for Queenslanders: https://www.covid19.qld.gov.au/

Where patients do attend a clinic for their appointment, we require all patients to wear a mask, be prepared to have their temperature taken and sign in using the QR code system.

Visitors and partners/ support people are unfortunately not permitted at this time.


Information for patients accessing treatment in New South Wales

Where patients do attend a clinic for their appointment, we require all patients to wear a mask, be prepared to have their temperature taken and sign in using the QR code system.

Visitors and partners / support people are unfortunately not permitted at this time.

Further information

If you have any questions, please contact your clinic / nurse team or email us at support.team@monashivf.com.

Health and Safety Precautions

We will continue to maintain the health and safety precautions we have in place at our clinics to reduce the spread of COVID-19 and keep you safe. These may include:

  • Asking you to wait in your car, or outside the clinic until your appointment time.
  • Maintaining social distancing of 1.5 metres between you and the next person.
  • Asking you to wear personal safety wear, including a mask.
  • Temperature screening before entering our clinics.
  • Please confirm with your clinic if you wish to bring a support person to your appointment. Whilst we understand that patients may prefer to bring a support person, we may not be able to accommodate this preference at some clinics the moment because of the pandemic.

Please remember to take the following steps to stay safe:

  • Stay up to date with government advice about how to reduce risks and follow those instructions.
  • Wear a face mask when required.
  • Practice good hand hygiene.
  • Clean and disinfect high touch surfaces regularly, for example telephones, keyboards, door handles, light switches and bench tops.
  • Contact your health care professional about any concerns by telephone or online services first.

If you have been in close contact with someone who is feeling unwell or has a fever or flu like symptoms, please do not attend our clinics but instead contact us. If you're considering deferring your treatment, please speak to your nurse, clinic, or fertility specialist to make arrangements.

We're continuing to offer phone and video consultations with fertility specialists if you would prefer not to come into the clinic during this time.

Please keep an eye on our social media for further updates.

The Monash IVF team look forward to helping you continue your fertility journey. Take care and stay safe.

Footer Aqua

Start your fertility journey

Wherever you are on your journey, one of our supportive nurses can help you understand your options and take the next step. These conversations are free and informative.

Book a nurse chat Book an appointment